Frequently asked questions

General Questions

Find some useful Questions that people are asking us and find our responses to them all

1. What accounting and bookkeeping services does Dexteritas offer?

Dexteritas offers a range of accounting and bookkeeping services for individuals and businesses, including tax preparation, bookkeeping and financial statements, payroll management, and business advisory services.

2. How does Dexteritas keep my financial information confidential?

Dexteritas takes the security and confidentiality of our clients’ financial information very seriously. We use secure servers, SSL encryption, and other technical and administrative safeguards to protect your data from unauthorized access, use, or disclosure.

3. How much does Dexteritas charge for its accounting and bookkeeping services?

Dexteritas offers customized accounting and bookkeeping solutions for each of our clients. The cost of our services depends on the size and complexity of your business, as well as the specific services you require. Contact us for a free consultation and quote.

4. I’m not sure exactly which business size I fit into

No worries! If you aren’t sure, just email us here or us the contact link in the menu and we can help you determine which solution will fit your needs the best. We’ll typically be in touch within 24 hours (Mon – Fri)

5. Do you work exclusively with Canadian businesses?

Yes, right now we are focused to providing the best service possible to our Canadian clients.

6. What happens after I sign up?

Great question!

Once you sign up, you’ll receive an email with a contract for your digital signature.

Then, we get you caught up! The monthly bookkeeping solution gets you caught up for the last 30 days, but if you’re really really behind, email us here (or use the contact link in the menu) and let’s talk. We have affordable solutions to get you caught up, even if you’re really, really behind.

You’ll be emailed a link to a secure private portal where you’ll be given specific information on what document images we need you to upload.

Once we get the information from you, we dive into work and you can breathe easy knowing we’ve got it all covered. There may be an occasional on-boarding call as necessary if we have questions, or if you have questions. We make sure you get caught up and understand where you are and what’s going on with your business.

7. I’m applying for a loan and they asked for projections ?

Having financial projections is a vital part of any small business loan application. We’re more than happy to talk to you about your situation and put together the projections you need for your loan application. Shoot us an email here, or get in touch with the contact link in the menu. We’ll typically be in touch within 24 hours (Mon – Fri)

8. I’m really REALLY behind. Can you help?

Yes, we can help! We know how hard it is to stay organized and on top of things. You’re definitely not alone, we see this all the time. Helping you get caught up beyond the last 30 days is something we can help you with.

Every case is unique so we prefer to talk to you about what’s going on with you. That way we can provide a unique solution to get you caught up at an affordable and fair rate.

Click this link to email us to find out how we can help you get caught up, or use the contact link in the menu. We’ll typically be in touch within 24 hours (Mon – Fri)

9. What do you mean when you say “transaction”?

When we use the term transaction, we mean a receipt for an expense you’ve incurred
an invoice you’ve created a line on your bank statement

10. What sets Dexteritas apart from other accounting and bookkeeping firms?

Dexteritas is committed to providing customized accounting and bookkeeping solutions to each of our clients. We prioritize communication and collaboration, working closely with our clients to understand their needs and provide tailored services. We also use the latest technology and tools to streamline our processes and ensure accuracy and efficiency.

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